How can be a successful beautician

 Six abilities are required for a beautician! Introducing the live voices of active stylists and owners

If you are studying at a cosmetology school, you can read the article to learn about the abilities and aptitudes you need to become a cosmetologist and what you need to do when you are a student.It is also helpful for those who are already working in a beauty salon as an assistant and want to improve their skills.

 I will introduce it at once

Six abilities are required for a beauticianA total of 40 assistants, stylists, and owners working in the beauty salon answered the questionnaire.When asked what abilities are necessary to play an active role as a beautician in the questionnaire, the following six opinions were received.

[1] Listening ability

[2] Technology

[3] Communication skills

[4] Customer service

[5] Common sense / chat power

[6] Aspiration and motivation

Listening ability

 Listening ability is the ability necessary to understand the image and worries that the customer wants to be.Specifically, it is necessary to listen closely to the other person's thoughts and to listen intimately.If you do not have listening ability, you will not be able to grasp the customer's image and worries, and you will not know the desired hairstyle. Even if we can propose a hairstyle that suits the customer with technology and sense, the customer will not be pleased unless we hear the ideal that we want to do.Therefore, listening ability is absolutely required to satisfy customers as a beautician.

Technical capabilities

 Technology is the core of the beautician's design offering. Specifically, there are many cutting techniques, colors that give the color you want, and perm techniques.

It can be said that technical ability is an indispensable ability as a beautician in order to finish the image that you want to be drawn from the customer in the actual shape. There are various techniques that beauticians should polish, such as cutting, shampoo, color, and perm.In addition, if the technique such as cutting is high, it is possible to realize a good hairstyle while communicating with the customer.There is no limit to the technical skills, so as long as you continue to be a beautician, you need to improve it forever.

communication ability

 There were many opinions that communication skills were necessary to actively talk to customers and collaborate with other beauticians. The listening ability introduced above is also one of the communication skills.The sense of distance shortens when the conversation with the customer bounces. By doing so, we will be able to hear deeply from our customers about their desire to do this, and we will be able to get them to like and nominate us.

In addition, we can provide more comfortable services to our customers by communicating well with each other.

Customer service

 The next important thing is customer service.Customer service means hospitality and wholehearted care.Customer service is a comprehensive understanding of the abilities necessary to interact with customers, such as language, customer service, etiquette, cleanliness, technical skills, communication skills, and ability to perceive.

The beautician's opinion that customer service was a necessary ability was as follows.

 ・ If the customer service is not good, no matter how good the technology is, I will not come again.

・ It is important to show a smile even when you are tired

・ Because it is important to always look at the customer

 

Not limited to work in a beauty salon, customer service may be required.

However, beauty salons spend a lot of time in contact with customers. Therefore, customer service is required more than other industries.

Common sense / chat power

 Various customers such as generations and occupations come to the beauty salon.Depending on the store, there may be a difference in the customer base. However, different people have different professions and interests, so beauticians need to have a wide range of knowledge and common sense.Let's study the trends, news, knowledge of various industries, etc. on a daily basis.By doing so, it will also be a chat material during the procedure.

Aspiration and motivation

 Aspiration and motivation are also important for beauticians.The reasons for the beautician who answered that he needed aspiration and motivation were as follows.

・ Even if you talk or improve your skills, you can do anything if you are motivated.

・ Because it leads to confidence and leads to all proposal skills, etc.

・ If there is no aspiration, growth will stop.

 In addition to these, beauticians often practice outside of work to improve their skills.If you are not motivated, it will be difficult to improve your technical skills by spending time other than work.The aptitude required for a beautician is to be interested in others and to like beautyOf the 40 cosmetologists, the most common was that they were interested in others and wanted to support them, followed by cosmetologists. Other than that, there was an opinion that the aptitude required for a beautician was attractive when viewed by people, good work capacity, and honesty.

Here, I will focus on the following two points.

・ I am interested in others and want to support them

・ Beauty lover

 I am interested in others and want to support themHair dressing spends more time with customers than other hospitality jobs.

Since I always work in contact with people, I am interested in others and support each and every one of them.It is important that you want to know people, that you want to please them, that you listen to them and talk to them, and that you are friendly. In addition, in order to support customers, it is also important to be able to understand the feelings of others and to be able to make efforts to acquire knowledge.